I thought I had seen (and heard it all) when it came to telemarketing.Â Every time IÂ think they have sunk as low as they can possibly go, the prove me wrong, and reach a whole new level a sleeze.
HSBC Bank has come up with a new way to reach new lows that will beÂ difficultÂ (I won’t say “impossible”Â any longer)Â toÂ beat.Â Tonight I answer the phone, and get what starts to sound like a typical sales call, and I am ready to quote the law and the fact that I have already asked to be placed on their do not call list, when I realize that the person on the other end of the phone isn’t exactly replying exactly to what I am saying, but something I can only deem as “close.”
At first I think, it is just some new guy that is sticking a little too close to the script and not listening. Â Â But then he replies to one comment with a completely different reply and a chuckle.Â And I think to myself, “Wait a minute.”Â So, I ask “Are you a real person?”Â The line gets static and after a pause, he says “Yes, this offer is real.”
There wasn’t even a telemarketer on the other end of the phone.Â Now I can’t even try and feel sorry for somebody that is just trying to earn a living and doing their job.Â Now it is nothing but a talking computer with a voice recognition algorithm trying to “understand” what I am saying.
Tomorrow I am closing all my accounts at HSBC.Â That is just plain wrong!